Due to U.S. customs regulations and import limits, we are currently unable to process orders over $800 for delivery to the United States. We appreciate your understanding. 

We dispatch orders within 2-3 business days. During peak periods, it might take up to 3-5 business days due to the high volume of orders. Please note that our warehouse is closed on Good Friday,18th of April and Easter Monday, 21st of April.

	Delivery fee Standard	Free over
United States	15 GBP	300 GBP
United Kingdom	10 GBP	300 GBP
Within the EU	15 GBP	300 GBP
Switzerland	15 GBP	300 GBP
ROW	15 GBP	300 GBP

Currently, we are unable to ship orders to Afghanistan, Belarus Bonaire, Saint Eustatius and Saba Congo, Democratic Republic Mali Micronesia, Myanmar, Netherlands Antilles, Niger, Russia, Somalia, Sudan, and Ukraine

Our aim is to fulfill your order in the time scale indicated above. We cannot take responsibility, however, if the delivery time is longer than indicated. We are always happy to answer questions about your order, so please feel free to contact our customer service team with your enquiries at customerservice@mithridate.com, or you can track your order here . 

 

Excluded time periods and P.O. box addresses

Our distribution centre does not dispatch orders on Saturday, Sunday, and bank holidays in the United Kingdom. UK bank holidays include: January 1, Good Friday, Easter Monday, Early May Bank Holiday, Spring Bank Holiday, Summer Bank Holiday, December 25-26.

We do not ship to P.O. box addresses.

 

Vis Major

Although we use reasonable efforts to ensure that your order is delivered within a specified time period, we cannot accept responsibility for late deliveries due to circumstances outside of our control. Our customer service team will do our best to inform you of any unexpected delays.

If you have problems with tracking your order, please contact the Customer Service Team via our support e-mail: customerservice@mithridate.com

 

Returns

For detailed information on returns, please see our Return policy here.

The Shipping & Return Policy forms an integral part of the General Terms and Conditions of Mithridate CO Ltd. (“Mithridate” or “we”).

By purchasing our goods and/or using our services, you accept this Shipping & Return Policy. Please read this Shipping & Return Policy carefully.

The terms used here, unless otherwise defined, have the same meaning as in the General Terms and Conditions.